Cosmetic Dermatology Treatments Available At Dermasurge Clinic, London
Recent Google Reviews
C4LIBEE
21:17 15 Nov 23
Gleaming reviews on here so I thought I would get in touch (along with a few other clinics to compare). This clinic... only got back to me via email, unlike the other clinics whom called me - which is fine. The email asked me for some information which I provided, however they immediately followed up with an email stating that I would need to pay £200 for a consultation or for any advice, claiming that the payment would be broken down into: £100 non-refundable fee, and £100 which would contribute towards any future work, on the basis that I’m actually able to have any work carried out.I called them and explained that it wouldn't make any sense for me to pay £200 without even being told if they would be able to help me with my issue, nor would it make sense for me to commit to a £200 payment without being given an expected cost/price for any work they would carry out - IF they were actually able to help me, however they stated that nobody would even bother speaking with me without receiving the £200 fee.Massively unprofessional really. The other clinics I got in touch with all called me on the phone and provided follow-up emails with brief expectations and cost estimates… so I'll be using them instead!read more
Leila Marzagao
18:54 08 Nov 23
Excellent treatment, excellent Dermatologist , and lovely and efficient staff
andrew buchanan
13:24 01 Nov 23
Excellent service, thoughtful, uncomplicated and re-assuring throughout.
jane murphy
21:17 16 Oct 23
I have found Dr Hiba and her team at Dermasurge to be warm, friendly and very professional when carrying out treatments.
Sana Iqbal
19:10 05 Oct 23
I came to Dermasurge in 2021 and had a cautery performed. After my cautery was performed my skin healed within a few... months and is fine now. I wanted to say thank you to Manuela for her kind treatment towards me as I was very nervous. She made me feel at ease. I also wanted to thank Dr Hiba for removing it from my face.read more
gahdi mata
20:02 04 Oct 23
Very professional clinic and doctorI am very happy with the results of my treatment
A Google User
17:02 04 Oct 23
Ruba Hammoud
10:51 04 Oct 23
I had a great experience at Dermasurge with Dr. Hiba Injibar. The team was welcoming, and Dr. Hiba was professional,... polite, and made me feel comfortable throughout my visit. I highly recommend Dermasurge and Dr. Hiba Injibar.read more
Amal Mhanna
10:01 04 Oct 23
The whole experience of visiting Dermasurge and receiving treatment by Dr Hiba was great: spotless clinic, extremely... friendly staff and considerably professional dermatologist. Dr Hiba explained the procedure and the expected results very clearly, and her assistant educated me about the post-procedure skin care and how to contact them in case of need.read more
Chloe O'Hare
07:53 02 Sep 23
I originally visited last Sept time for treatment of adult Acne and was prescribed Accutane and I had a positive... experience for the 7/8 months. This started to change around June/July time. Around June I had a couple of negative experiences over the phone with one of the admin staff but I was happy to continue treatment as I genuinely liked Dr Hiba. In June I had told the clinic that I was going on holiday about 3/4 weeks before and asked if I was able to get an appt earlier for my prescription. When on the phone I was told 'people usually tell us earlier' and that I would get a call back. I then heard nothing so phoned the clinic myself to be told it was fine but Dr Hiba would be on holiday so could just come in to get the prescription (this was fine). But, when I attended I had a very negative experience. Firstly, I at this point was on both Accutane and was trailing Spironolactone and before I attended and multiple times I spoke to reception I asked if I could have both prescriptions. I was told this would be fine. However, when I attended I only had the Accutane, I asked why the other hadn't been added to no response just 'Dr Hiba' has not told us so we don't know. I was fine to not have the additional prescription if the reason was because I had to do this via check up but this seems like bad communication between staff and lack of patient support. In addition to this i felt very uncomfortable when the therapist wanted to take pictures when I clearly didn't want to. When one of the receptionist asked why the therapist said 'oh she is one of the unlucky ones'. I understand if she meant no harm but this made me even more self conscious about myself and feel less confident of the following says. This is not a way you speak to patients who are paying privately and made me not want to go back.Following this I never went back to the clinic and weirdly my skin has improved a lot without treatment.Wow ok so now I am a liar I don't agree with your response'I have discussed this with my team, and they have assured me that no such comment was made' -I came home and was very upset after this comment and cried being told I am 'one of the unlucky ones' made by your therapist and her smiling. Knowing I am viewed as a liar makes me know I made the right decision in not returning.read more
SystematicSarah
13:14 17 Jun 23
I went to this clinic for a birthmark removal (on dark skin) using Q switch laser. Unfortunately it darkened the... birthmark after the test patch.Dr Hiba was nice however it’s unfortunate to waste alot of money on something that clearly doesn’t work on dark skin.read more
Kara Schupp
16:41 01 Jun 23
I chose Dr. Hiba Injibar and Dermasurge based on the on-line reviews and my experience matched the top reviews shared.... I felt welcomed, heard, and not rushed. I left with a treatment plan and they even offered to call and check with a familiar pharmacy to be sure that my medicines would be ready as quickly as possible. The response time via email to set up the appt. was prompt and helpful and so, too was the follow up email after my appt. I will definitely be returning and recommending her to anyone who is in need of a caring and capable dermatologist. Thanks, Dr. Injibar!read more
ron rees
20:01 04 May 23
Dr Hiba is reassuring to the problem and requests of her client ,and that is why I will keep returning to her,Also... her team are welcoming and helpful..Thank you again.read more
M P
11:39 05 Apr 23
Good customer service and the doctor takes the time to review your situation. As the treatment is still ongoing I... cannot put 5 stars (depends on the outcome of my procedure) but as an overall experience its good. The products are there only for recommendation purposes and I havr never felt that they were pushing products for sale.read more
Raluca Sima
19:54 21 Mar 23
I would like to thank the whole team for the friendly and professional service. Dr Hiba was really helpful and patient... with me as I was a bit nervous before the procedure. Manuela made me feel comfortable and helped me through the whole process. Thank you again and I’ll definitely come back soon!read more
Lola Malaj
15:15 10 Mar 23
Team was extremely welcoming and helpful. Dr Hiba explained and guided me through all the potential treatment options;... felt in safe hands the entire time! Would definitely recommend.read more
Silvana
11:57 05 Feb 23
Dr Hiba and her team provide an excellent service from start to finish. I had a small facial skin procedure (delicate... under eye area) and received excellent, professional care with expert medical treatment to ensure the best way forward to correct the issue.Dr Hiba is very knowledgeable and has a lovely, gentle and reassuring manner with patients. Nurse Manuella ensures patients are comfortable and provides wonderful aftercare.I have virtually no visible marks after the procedure and my skin has healed extremely well due to Dr Hiba’s precise and intricate work. Thank you so much Dermasurge Team.Highly recommend.read more
L Woolley
17:21 06 Jan 23
We are so pleased to have found Dr Hiba and her team. We have received wonderful care and results for my daughter's... skin.read more
Nasreen Redha
20:46 20 Oct 22
I had an outstanding experience with Dermasurge. Thanks to Manuela Serban for an excellent treatment, she explained to... me how the treatment works and how the results would be. She does the treatments with all her heart and the results are amazing. I felt safe doing the treatment and I knew it won’t let me down. I really recommend this clinic for its world class experience and treatments.read more
Phee S
21:10 10 Oct 22
I came in today for a consultation and was offered a biopsy straight away as there had been a cancellation which was... fantastic. I had a nail bed biopsy which was quick and pain free (I could have fallen asleep during the process). If you’re worried about something and want it checked out, you’re in safe hands.read more
Harvey Rose
11:40 20 Sep 22
Would have been 5 stars but the lift wasn't working so walking up 3 flights of stairsI liked Dr Injibar a lot and was... happy with her treatment. The other staff were also very nice. Will definitely use againread more
Maz sss
09:02 06 Apr 22
After consultation I was put on roccutane, Dr Hiba and all of the staff including Veronica are very friendly and... welcoming. They go out out of their way to makesure everything is done. Very pleased and would like to thank them all. Highly recommend.read more
Chloe Novum
11:14 01 Apr 22
Always outstanding advice and client care. I look 10 years younger thanks to the team at dermasurge
Elizabeth Ward
14:51 31 Mar 22
Excellent service. Professional and friendly. Great care taken of their clients.
Meghna Arya
11:22 28 Mar 22
I met Dr Hiba for a skin problem on my face. She is extremely knowledgeable and gentle. She along with her polite and... efficient staff gave me great treatment and medication. I will definitely go back to her for other treatments.read more
Ella Lacey
18:50 22 Mar 22
I am so pleased with my results after Dr.Hiba helped me with my skin issues. The team are all so lovely and helpful and... more than happy to help with any questions you may have. I would recommend 100 times over. Thank you all :)read more
Houda Al Sharifi
19:52 04 Mar 22
Thank you dr Hiba. One treatment session with the q switched laser and the brown spots on my face are gone. Great... results in one week! .read more
Soraya Alhamoud
17:06 21 Feb 22
Really happy with my milia treatment today, Dr Hiba and her whole team are professional and know exactly what to do.... Thank you.read more
Alex Boyd
10:56 29 Jan 22
Great services, and a very kind, efficient staff. I saw Dr Hiba for acne scar treatment, and so far I am very happy... with the progress. Looking forward to seeing my final results. Highly recommend.read more
Cara Lewin
14:07 19 Jan 22
I was really impressed with Dr. Hiba the entire Dermasurge team. I have rosacea and have rarely encountered... dermatologists who are very knowledgeable about it or who actually take a close look at my skin. Dr. Hiba is well versed in the treatments for it and looked at my skin closely to determine what regime I needed. I felt heard and cared for and feel very confident returning for some laser treatment. Also, it was an all woman team when I went and I loved that! Thanks for everything.read more
Ramy Hallak
14:58 21 Oct 21
Great place with wonderful healthcare team. I had a skin problem on my face. The dermatologist prescribed the correct... medicated creams for it and in feeling a lot better (and confident). Would recommendread more
Miguel
18:14 13 Sep 21
June 2022 procedures:Dr. Hiba has once again done an exceptional job for myself as a patient - always caring,... courteous, informative, and precise, she has turned back the clock on my middle-age male appearance and has helped me to look over a decade more youthful within one fillers visit (both cheeks and below the eyes). This is the first time I have tried such a procedure, but I knew Dr. Hiba would be the one I could put my trust in to make me look younger but natural and fresh without overdoing anything. Once again, thank you so much Dr. Hiba - I absolutely love the results - as does my partner and fellow patient! You always do wonders and are ethical, professional, and exceptional. The initial procedure I had done with Dr. Hiba was about a year ago where she put my mind at ease by removing some concerning moles. Again, she was very courteous in ensuring I received biopsy results as quickly as possible so that I would not worry too much - a testament to a great doctor and caring human being who takes the Hippocratic Oath to heart. God bless you Dr. Hiba, and once again, thank you to you and your wonderful, always friendly, and consistently supportive staff! M.F.2021 procedures:Dr. Hiba and the entire team at Dermasurge know what they are doing, and do it extremely well. I had to remove some potentially dangerous moles on my back and leg, and Dr. Hiba took the time and attention to educate me on the same - patiently explaining the medical types that we were dealing with, the procedures involved, and what I should expect both from surgery as well as follow-up care. I feel she is a physician of integrity and trustworthiness, and I had absolutely no qualms in following all of her suggestions.The entire team have subsequently and consistently made me feel welcome and well informed. They keep a clean, comfortable office and surgery and are always available to answer any queries I might have. I thank Dr. Hiba and the entire team for having solved issues that have been a worry for me in the back of my mind for years. I now have a go-to, reliable dermatologist to come to anytime I might need. Thank you so much for all your care, time and attention Dr. Hiba and Dermasurge - you have helped my peace of mind tremendously.read more
CHECK OUT SOME OF HIS REVIEWS
Dr kept me at ease throughout the procedure and made sure I was doing well at all times. I was able to recover without any trouble in the timescale I was given and the result was clear to see. Would highly recommend Dr Ghassan.
Highly recommend,
A very pleasant experience at Rae Clinic especially Dr Ghassan who provided a comprehensive explanation. He is very professional He does a really high-quality job, I’ve had dermal fillers all over my face by him, very happy with the results. reassuring and pleasant as are other members of staff.
Very pleasant experience with Professor Abu-Sittah. Told me in great detail everything i needed to know about the procedure. Very patient with me as i was new to it and guided me throughout answering my every question. Incredibly knowledgeable in this field and overall i had a great experience- five stars!
I am thrilled with the outcome of my SCARLESS lip lift procedure. The outcome was exactly what I wanted; a subtle natural red show on my upper lip without the duskiness of filler or the bull ring scar!
I am so glad that I was in the hands of an experienced professor of cosmetics and the team was lovely. I didn’t think the results could ever look natural as they already do only 4 weeks later. I can’t recommend Prof Gus enough and wouldn’t hesitate to get in contact with him as time goes on.
I had nose Surgery with Dr Ghassan. I couldn’t be happier with the results. From the initial consultation, it was apparent that Dr Ghassan has a lot of experience in the procedure which made me feel very secure. He was very clear about what can be done and was also very attentive to my requests. I would not want anyone else to operate me :) I Recommend him 100%.
Professor Ghassan Abu Sittah provided a service which exceeded my expectations. He made me feel comfortable and reassured from my first consultation, he listened to my requirements before examining me and providing a professional, realistic option to help me achieve my desired outcome. His whole team is professional, friendly and attentive, almost 3 weeks post surgery I am delighted with the results so far.
From initial telephone conversation, assessment consultation, surgery and postoperative treatment I give five stars. Thank you Professor and all your team.
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